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Reliability: "five nines" makes all the difference

99.999%

Our cloud is purpose-built to deliver 99.999% uptime with a financially backed SLA. Our Microsoft Certified architects and engineers make this happen by applying their deep expertise to our architecture, our world-class datacenters, and the internet providers that connect our datacenters to the world.

Reliability: "five nines" makes all the difference

Cybertex offers a financially backed 99.999% uptime SLA for all its services. This means that you can expect less than 26 seconds of downtime a month and that we back this promise financially.

Cybertex believes in giving our customers the best service possible. We provide your business with a financially backed 99.999% (five nines) uptime service level agreement for all our services. A 99.999% uptime SLA means you should expect less than six minutes of downtime over the course of a year and, if we should fail to deliver, we will compensate you for it.

Our competitors offer a 99.9% uptime level. That is just three nines. And while that difference may not seem significant, the difference actually amounts to downtime of over 8 hours.

How would your business suffer if you could not communicate with your customers or coworkers for a whole day? Or even half a day? With Cybertex's five-nines uptime SLA, you will not have to find out.

Availability %Downtime per year
99.8%17.52 hours
99.9% ("three nines")8.76 hours
99.95%4.38 hours
99.99% ("four nines")52.56 minutes
99.999% ("five nines")5.26 minutes

How do we offer five nines availability?

We architect our cloud specifically for reliability, performance, and data protection.

Our Cloud Concierge experts have decades of combined experience creating and managing datacenters. We practice strong root cause remediation to ensure we capture the true cause of any issue, properly fix it, and apply those lessons going forward.

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