Unlock greater efficiency, productivity, and collaboration for your firm with communications solutions that help ensure more secure, trackable, and clear employee and client interactions.
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Make it easy for clients and legal staff to connect via phone, chat, email, text, and video.
Track client activities with call history and outcome documentation for accurate and complete billing.
Communicate and collaborate with clients while protecting confidential files and correspondence.
Give everyone in your firm the communication tools they need to drive more billable hours while providing an exceptional client experience.
Integrate Cybertex with your system of record to get real-time client information and history whenever they call.
Host virtual, recordable depositions and consults with secure online meetings.
Answer the desk phone, move to mobile, and then to video to further engage or share screens.
Manage call volumes without adding headcount with call queues, intelligent routing, queued callbacks, and self-service tools.
Cybertex provides accurate calling records to help you precisely capture billable time.
Get accurate call reports and baseline data on client call times for easy analysis.
Integrate phone records with billing platforms like Clio and AbacusNext.
Auto-populate billable time reports for more accurate and complete billing.
Cybertex delivers the solutions law firms need to easily manage email and collaborate more effectively.
Get a fully mobile email, calendar, and contacts platform for attorneys and staff.
Cybertex services are designed to help you securely protect both client confidentiality and your company's data.
Cybertex datacenters are audited to the SSAE 16 Type II standard for security, availability, processing integrity, confidentiality, and privacy.
Our payment processing system has passed the strict testing procedures necessary to be compliant with the PCI Data Security Standards (PCI DSS).
Cybertex solutions support HIPAA, FINRA, SEC, NASD, GLBA, and SOX requirements as they may apply to client information.
Cybertex offers a Data Processing Agreement tied to Standard Contractual Clauses that complies with current EU requirements.
A worry-free, reliable, and affordable cloud solution from Cybertex is an excellent choice.
IT Manager, Wai and Connor, LLP
Cybertex Elevate Archiving supports law firm compliance with ABA guidelines, the Sarbanes-Oxley Act (SOX), and the Electronic Communications Privacy Act (ECPA). Features like legal hold and eDiscovery preserve communications needed for litigation or regulatory review.
Cybertex Elevate Archiving supports law firm compliance with ABA guidelines, the Sarbanes-Oxley Act (SOX), and the Electronic Communications Privacy Act (ECPA). Features like legal hold and eDiscovery preserve communications needed for litigation or regulatory review.
Law firms depend on confidentiality. Cybertex uses AES-256 encryption at rest, TLS encryption in transit, strict access controls, and SOC 2 / ISO 27001-aligned processes. Secure VoIP, email, encrypted file sharing, and call archiving help keep attorney-client communications private and defensible.
Archiving includes tamper-evident storage, advanced search, and legal hold functionality. This ensures firms can quickly locate relevant communications, preserve evidence, and respond to discovery requests and compliance audits without third-party vendors.
The right phone system depends on firm size and complexity, but all firms should expect secure communications, reliable archiving, AI tools, and features that make it easier to track billable hours.
For smaller firms (Elevate as the foundation):
For larger firms (adding Contact Center):
Law firms should evaluate VoIP for attorneys on more than price and reliability. Key areas include:
Bottom line: Choose a provider that delivers security, compliance, and AI-powered communications to meet today's needs and prepare your firm for the future.
Cybertex enables legal professionals to work securely from court, client sites, home, or across offices.
Cybertex helps law firms lower costs by consolidating communications, reducing vendor sprawl, and improving staff efficiency.
