Free Phone and Device Promotion

From 12:01 a.m. Pacific time on January 1, 2025, through 11:59 p.m. Pacific time on December 31, 2025, Cybertex customers shall be eligible to participate in a promotional offer that includes either (a) an instant rebate or (b) one free phone or device (“Device”) per purchased user license of the following Cybertex Elevate plans:

Elevate & For Teams Pro and Enterprise:

• $85 instant rebate (Gold) on any Device referenced in the table below,
• Elevate X303W Desk phone,
• Yealink T33G Desk phone or
• Yealink WH64 Hybrid Mono Headset for Contact Center Pro or Elite agents.

Elevate Essentials:

• $40 instant rebate (Silver) on any Device referenced in the table below,

The instant rebate promotional offer reduces the price of any Device referenced in the table below by $40 or $85, depending on the Cybertex Elevate plan purchased.

Cancellation within one year (except for within Cybertex’s 30-day money-back guarantee period) will result in paying the pro-rated value of the phone. For example, if the value of the phone is $120 BEFORE the instant rebate and the cancellation comes after 11 months, the customer owes 1/12 of $120, or $10.

For cancellations within Cybertex’s 30-day money-back guarantee period, the partner or customer will have the option of:

1. keeping the free Device and paying Cybertex the pro-rated value of the free Device,
2. keeping the Device and paying Cybertex the pro-rated value of the instant rebate applied to the Device,
3. returning the phone to Cybertex in its original condition without being charged for the phone, or
4. returning the headset to Cybertex in its original and unopened condition without being charged for the headset.*

This offer does not apply to certain sales or sub-channels. Cybertex reserves the right to terminate or amend the terms of this offer at any time. Cybertex further reserves the right to interpret the terms of this offer and resolve any dispute in accordance therewith, in each case in Cybertex’s sole discretion.

This offer will expire on December 31, 2025.

* Effective June 1, 2023, headsets must be returned to Cybertex in their original and unopened condition in order to receive full credit. Any headsets that have been opened will not be accepted and shall be subject to Section (b).